The laptops are assigned a DHCP address through a DHCP reservationĪnd the TCP/IP address does not change when they connect to a different AP. The providers laptops run Windows 7 SP1 and the Citrix Receiver versionĤ.1. The issue happens onĭifferent laptops, so it isn't an issue with a certain laptop. The other 7-8 providers and nurses work fine. When the issue occurs, it only happens to 1 provider and
Citgo citrix not working for mac software#
Were connected to prior to the lockup, sometimes the EMR software starts If the provider moves back to the AP they
Our internal network while the EMR software is locked up, so our internal The internet works and they can access anything on The Citrix connection shows they are connected, but everything in the EMR Their EMR software screen locks up when they connect to a different AP. Intermittently, we are having an issue where
Our providers and nurses carry laptopsĪnd stay connected to the EMR software while they move throughout the facilityĪnd roam among the APs. We are a hospitalĪnd our vendor hosts our Electronic Medical Record (EMR) software in their dataĬitrix receiver client that is installed on every PC that connects to their CitrixĪruba IAP-105 wireless access points that provide coverage throughout ourĬlinic, ER and inpatient areas. Vendor’s system or with our internal wireless network. We have an intermittent issue that I'm not sure if it is an issue on our
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